Consumers
Consumer Related Questions:
What is Mobile Direct Pay?
Do I need a credit card, bank account or Mobile Direct Pay account?
Are my details safe with Mobile Direct Pay?
What will appear on my bill?
How long will the transaction take? When can I access the service?
How often can I use Mobile Direct Pay?
My phone is prepaid, can I still use Mobile Direct Pay?
What mobile networks use Mobile Direct Pay?
I didn't receive a PIN number, what should I do?
What is Mobile Direct Pay?
Mobile Direct Pay is a revolutionary payment system that provides consumers to charge online purchases to their mobile phone account the same way they would to a credit card, only easier.
Do I need a credit card, bank account or Mobile Direct Pay account?
No credit card necessary. All payments are charged to your mobile phone. There is no setup or account required. When you see an online store offering Mobile Direct Pay, you can simply enter your mobile number, follow the steps and you are done. It's that easy!
Are my details safe with Mobile Direct Pay?
All transactions use enterprise encryption and we ensure that we do not use or sell any of your details for anything other then what they were provided for.
What will appear on my bill?
Depending on which mobile carrier you are with, you will either see the Online Merchants name, Mobile Direct Pay or the Payvia product name on your bill.
How long will the transaction take? When can I access the service?
Transaction authentication happen in a matter of microseconds. As soon as the transaction is approved, you will have instant access to the service.
How often can I use Mobile Direct Pay?
You can use up to $100 of Mobile Direct Pay credits per month.
My phone is prepaid, can I still use Mobile Direct Pay?
Yes. Your pre-paid credit can be used for Mobile Direct Pay transactions
What mobile networks use Mobile Direct Pay?
Currently, Mobile Direct Pay is connected to Verizon, AT&T, Sprint & T-Mobile. This makes up 93% of the US market. Other carriers are expected to come on board in the coming months of 2013.
I didn't receive a PIN number, what should I do?
We're sorry for the hassle! Please double check you have entered the correct number. If your numbers is correct, simply select the 'resend Pin' button. If you are still not receiving a PIN to your phone, please call our support line at (323) 379-5927.